NSAA - Ski Safety USA Mission

Snow sports are some of the most exhilarating, collegial and fun winter activities. But it is no fun to get hurt. Like driving a car, understanding safety etiquette and tips can make all the difference.

The National Ski Areas Association and the entire ski industry provide tools and information to help our guests understand the importance of ski area safety — and it takes all of us. Learn more about how we can all have a safer time on the slopes, in every season.

NSAA

The National Ski Areas Association is a non-profit trade association which supports the ski industry through the development of resources, programs and education for mountain safety, sustainability, growth and inclusion.

Visit https://skisafety.us/ today!

RESPONSIBILITY CODE

1. Always stay in control.  You must be able to stop or avoid people or objects.
2. People ahead or downhill of you have the right-of-way. You must avoid them.
3. Stop only where you are visible from above and do not restrict traffic.
4. Look uphill and avoid others before starting downhill or entering a trail.
5. You must prevent runaway equipment.
6. Read and obey all signs, warnings and hazard markings.
7. Keep off closed trails and out of closed areas.
8. You must know how and be able to load, ride and unload lifts safely.  If you need assistance, ask the lift attendant.
9. Do not use lifts or terrain when impaired by alcohol or drugs.
10. If you are involved in a collision or incident, share your contact information with each other and a ski area employee.

PARK SMART
START SMALL - Work your way up. Build your skills.
MAKE A PLAN - Every feature. Every time.
ALWAYS LOOK - Before you drop.
RESPECT - The features and other users.
TAKE IT EASY - Know your limits. Land on your feet.

OTHER INFORMATION:

• One user on a terrain park feature at a time.
• Inspect terrain before using and throughout the day.
• It is your responsibility to control your body on the ground and in the air.
• Always clear the landing area quickly.
• Use a spotter when necessary.
• Do not jump out of chairlifts.
• Do not use rude language and/or behavior.
• In jumping and using this terrain in any way, you assume the risk of serious injury.

CODE OF CONDUCT

As a family-friendly facility, Yawgoo Valley expects guests at the park to behave in a pleasant, positive, and respectful manner towards all other individuals. Yawgoo Valley will not tolerate the following behavior and reserves the right to confiscate lift tickets or season passes without refund and without warning, and/or deny services in the following circumstances: Apparent drunkenness or being under the influence of drugs; Open use of alcohol or drugs anywhere in public on the mountain; Serious disorderly conduct including but not limited to fighting, damaging property, apparent theft, interference with and/or endangerment of others; Jumping off a chairlift or actively swinging or bouncing a chair; Throwing any object off a chairlift; Using profanity or vulgar language in the presence of children; Verbally abusing any person or employee at the ski area; or any other appropriate case.

In general, Yawgoo Valley will issue one warning in the following circumstances before lift tickets or season passes will be confiscated without refund: Skiing closed trails or areas not designated for skiing; Cutting in front of other people in a lift line; Interference with or endangering others (and/or self); Skiing too close to others, out of control, or colliding with others; Skiing on terrain beyond one’s ability; Repeated use of offensive or vulgar language; or any other inappropriate behavior. Yawgoo Valley reserves the right to confiscate lift tickets and/or season passes for any repeat offenses and/or or deny services at the sole discretion of management. The risk management office will call the parent of any child under the age of 18 for infractions and/or behavior problems. In the event a parent/guardian cannot be reached the RI State Police will be brought in to mediate.

DAILY SNOW PASS (Lift Ticket)

By purchasing a daily snow pass, you agree to all terms and conditions and agree to adhere to all park policies. Pricing is per person, we do not pro-rate missed or unused portions of passes. Snow passes are NOT valid at the Snow Tubing Park. Special online rates are only available online.

All Yawgoo Valley event admission tickets, snow passes, lessons, products, packages, season passes, and any other advanced purchases are non-refundable and non-exchangeable for any reason after the order transaction is completed at the ticket window, on the telephone, through the e-commerce online website, or any other affiliated retail outlets. Yawgoo Valley reserves the right to cancel or postpone an event due to severe weather, otherwise, all events take place rain, wind, cold, hail, shine, or snow. It is the policy of Yawgoo Valley NOT to issue refund checks for any reason, however, the Resort reserves the right to make an exception. If an exception is made, refunds will be issued in the form of a Yawgoo Valley Gift Card or a Daily Snow Pass (Lift Ticket) Voucher.

LIFT & TERRAIN USE

Baby carriers ARE NOT permitted within the fenced ski boundary, on any lift or rope tow.

Alternative Uses of Ski Slope, including but not limited to: Uphill Traffic/Skinning, Tobogganing, Tubing, Sliding, Sledding, and Snowmobiling are Prohibited.

Lifts may CLOSE 10 MINUTES PRIOR TO THE END OF FINAL SESSION OF THE DAY.

During certain periods, terrain features including but not limited to rails, boxes, jumps, and tubes will be closed for all guests. It is at the discretion of Management and Ski Patrol for the opening/closing of any features. During high traffic times such as special event days, weekends, and all holiday periods we do not and cannot guarantee short lift lines.  We will NOT REFUND tickets, rentals and/or lessons.

TRAIL CONDITIONS

TRAIL CONDITIONS VARY WITH WEATHER CHANGES AND SKIER USE. Be aware of changing conditions. Natural and man-made obstacles exist, and grooming activities are routinely in progress on slopes and trails. Use caution, ski in control, and ski only on designated slopes or trails. Consider weather conditions before purchasing snow pass.

ABSENT/ILLNESS POLICY
Yawgoo Valley is not responsible for missed classes due to personal reasons or non-medically excusable. No refunds, credits, or make-ups will be offered for personal absences.

ACCURATE INFORMATION
You do a disservice to your child, other children, and families – as well as our staff and your child’s instructor – by knowingly misrepresenting your child’s age or ability. If there is reason to suspect a misrepresented date of birth or experience level, you may be subject to removal from the program.

CHAIRLIFT RIDING
Chairlift riding classes will NOT be offered for Kinder programs and the Mini Ski programs will have only limited days and times for chair riders. Should your child have intermediate or advanced experience at this age level, you are encouraged to reach out to a Snowsports representative or take a private lessons.

HELMETS
Helmets for purchase will be available in the Pro Shop starting in November.  We do not rent helmets and they are not included in any rental equipment package. Visit our website for Pro Shop hours in late October. Helmets are not required, but we encourage their use.

INCLEMENT WEATHER & MAKEUP POLICY
We are a weather-dependent facility, relying solely on mother nature & our own snow-making capabilities.  We reserve the right to cancel/postpone lessons as deemed necessary by management for the safety of our guests and staff, non-ideal snow conditions, or excessive inclement weather.  Yawgoo Valley also reserves the right to extend program lessons through holiday periods as well as through the month of March if necessary to complete the classes.

• In the event of cancelation, guests will be notified via our website under our daily operations report as well as via social media and email. Due to constantly changing weather forecasts, guests are encouraged to verify operations every morning prior to leaving for the resort.

REFUND POLICY

All registration payments are non-refundable. Registrations cannot be transferred to another student. Program day cannot be changed once payment is complete.

CLASS REQUESTS:  The success of our programs is built on creating groups of a similar age and ability.  These determinations are made by the Snowsports School Supervisors. Due to restrictions in space and social distancing, we will not be able to guarantee any special requests for lesson placements.

INSTRUCTOR CONSISTENCY
Snow Sports will attempt to ensure instructor consistency; however, we reserve the right to assign your lesson to an alternate instructor if:

• The instructor is not scheduled to work or calls in sick on the date of your reservation OR The instructor has previous commitments.

SCHEDULE

• All lessons will begin on their respective day on January 2nd. Classes will be held once weekly for 5-consecutive weeks. The final week of classes is expected to be held the last week of January - the first week of February however, in the event of postponed classes, they can be delayed 1-3 additional weeks (or more). Due to weather delays being beyond our control, we will not issue any credits should students be unable to attend postponed classes.

TARDINESS POLICY

• Yawgoo Valley is not responsible for late arrivals to class. No refunds, credits, or make-ups will be offered for any missed portions of the class.
• Should you arrive late, staff will do their best to connect the student with their group in a timely fashion, however, this may take additional time if the group is on the chairlift. Please do your best to arrive early to ensure your student gets the most out of their experience.

PROGRAM RENTAL EQUIPMENT

• Rental equipment is only available on your lesson day and must be returned daily.
• Students not fitted within the dates provided by Yawgoo Valley for Program Enrollment, will not be offered the program rate, but a daily rental rate ($35).
• Program Rental Equipment is first-come first-serve due to limited stock.
• Families who choose to rent then upgrade to a Pro Shop Lease will be credited the amount paid for the Program Rental.
• Program Renal Equipment cancelled prior to November 30, 2025 will be refunded in full.
• Program Rental Equipment cancelled after November 30, 2025 is non refundable. Equipment payments cannot be transferred to another student.

By entering this property, all guests agree to comply with all resort policies. Management reserves the right to determine the occurrence of trespassing or any other misconduct as well as involve any necessary law enforcement for the safety and security of its customers, employees, facilities, & equipment. Resort management reserves the right to close the resort due to inclement weather or hazardous conditions without notice.

SUMMER: All guests entering the gated Water Park Area (pool deck, pools, slides) must have a signed waiver by either their self or a parent or legal guardian.

REFUND POLICY

Resort management reserves the right to close the resort due to inclement weather, hazardous conditions or other area management considerations without notice.

Area management reserves the right to ask guests who violate area policy to leave without a refund.

In-Person Ticket Window Purchases: 

We do not discount, refund, or issue credits should you miss a portion of your reserved session or you do not use the entire session time.

In the event of Ski Area closure during a session, guests will be offered a ticket voucher to return on another day.

Online Purchases: 

We do not discount, refund, or issue credits should you miss a portion of your reserved session, do not use the entire session time or if you cannot attend your reserved session.

In case of inclement weather or events beyond our control, Yawgoo Valley may close prior to the beginning of a session or shut down lifts and close during a session.

In the event of closure prior to the beginning of a session, all online prior purchases will be refunded to the original form of payment.

In the event of closure during a session, guests will be offered a ticket voucher to return on another day.

January Lesson Program:

All registration payments are non-refundable. Registrations cannot be transferred to another student. Program day or time cannot be changed once payment is complete.

Private Lessons:

Private Lessons will be handled on a case-by-case basis.

GIFT PRODUCTS

All gift card sales are final, no refunds. We are unable to replace, refund, or track lost or stolen gift items. Please protect gift items as you would cash. Gift Cards cannot be exchanged for cash. Gift Cards are redeemable online, Pro Shop, Shredders Snack Shack and the Ticket Office. A physical card must be present in order to use the balance. At this time certain gift cards may not be used ONLINE. Gift Cards not redeemable at the Max or for Private Lessons.

Gift cards may be purchased online or from the main ticket office during regular business hours. Any online purchases will be mailed and incur a $9.95 shipping and handling fee per shipment (not card). Gift cards may be purchased with Cash, Check, or major credit cards. Gift cards cannot be purchased with other gift cards. Gift Cards are not refundable and may not be exchanged for cash unless required by law. Gift cards issued after 6/1/2021 are redeemable only for goods and services on property or online at YAWGOO.com while gift cards issued prior to 6/1/2021 are redeemable for goods and services on property only and NOT online. Gift cards may be upgraded to online accessible by request and presenting the original card to the main office. Yawgoo is not responsible for Gift Cards which are lost, stolen, or destroyed. Protect this card and treat it as you would cash. Yawgoo Valley will not refund or replace lost or stolen gift cards. Gift cards cannot be exchanged for cash. To verify ownership a physical card must be to cashier for purchase and a pin is required for online purchases Gift Cards have no value unless redeemed. Guest charges more than the gift card’s balance may be settled with cash or major credit cards.

At this time, Gift Cards CANNOT be used for Private Lessons.

PHOTO, VIDEO, AND LIKENESS

As a guest within our park, you may be filmed and/or photographed by a Yawgoo employee or contracted professional. Your entrance into the Ski Area serves as permission for use of your image or likeness captured in photos or video for marketing, social media promotional opportunities.

PRIVACY POLICY

Effective Date: January 1, 2020

This Online Privacy Policy applies to information obtained by Ski Pro Inc. d/b/a Yawgoo Valley Ski Area & Water park ( “we,” “our,” or “us”) when you visit http://www.yawgoo.com (the “Site”). This Policy also describes how we may share the information we obtain, your choices regarding our use of your information, the ways in which we safeguard such information, and how you may contact us regarding our privacy practices.

Information Collection

Information You Provide To Us We collect information you provide directly to us. For example, we collect information from you when you sign up to receive our emails, book a reservation, participate in a promotion or survey, request customer support, apply for a job or otherwise communicate with us through the Site. The information we may collect includes personal information, which is information that can be used to identify you, such as your name, email address, zip code, billing address, shipping address, phone number, payment card information and any other information you choose to provide.
Information We Collect Automatically In addition to information that you submit to us, we may collect certain information using automated means (such as cookies, web beacons and web server logs) when you access or use the Site. This information may include demographic information; IP address; browser type; operating system characteristics; information about your use of the Site; and data regarding network connected hardware (e.g., computer or mobile device), such as unique device identifiers, type, model, version, MAC address, device or session ID, functionality, performance data and connection type. This information may also include clickstream data, which is information about the page-by-page paths you take as you browse through the Site.
Cookies are data files that are placed on a computer when it is used to visit a website. These cookies may be used for many purposes, including, without limitation, tracking user preferences or web pages visited while using a website. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with our websites. For more information about disabling flash cookies, click here. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site. In addition, please be aware that if you choose to block cookies, some advertising preferences that are dependent on cookies may not be able to be respected.
Data Analytics The Site may use third-party web analytics services, such as Google Analytics, to help us analyze how visitors use the Site. These services track information about visitors including IP addresses, browser types, referring pages, pages visited, and time spent on particular pages, which we use to improve and tailor the user experience on our Site. For further information about opting out of data collection through Google Analytics, click here. Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, this Site is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit http://www.allaboutdnt.com.

Third parties may collect personally identifiable information about your online activities over time and across different websites when you visit the Site.

Information Use
We may use information about you for various purposes, including to:
• Facilitate and improve your online experience, including by personalizing your online experience and providing advertisements, content or features that match your profile and interests;
• Respond to your comments, questions and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, rewards and events and provide news and information we think will be of interest to you (for information about how to manage these communications, please see the Your Choices section below).
• Send you technical notices, updates, security alerts and support and administrative messages;
• Monitor and analyze trends, usage and activities, including to improve the Site or other Yawgoo products and services;
• Contact you regarding your use of the Site, including to provide you with notices related to the Site and our other websites, products and services;
• Conduct surveys regarding the Site and our other websites, products and services;
• Carry out any other purpose disclosed elsewhere in this Privacy Policy, at the time you provide your personal information, or for which the information was collected; or
• For any other purpose, with your consent.

Information Sharing

We may permit vendors, consultants and other service providers to access information collected through the Site to carry out work on our behalf. For example, we may hire outside companies to help us send emails and manage email campaigns, run survey programs, or host or operate our Site or mobile applications. These third party service providers use the personal information to which they have access to carry out the purposes for which we shared the information.
We also may share your information (1) if we are required to do so by law, regulation, or legal process (such as in response to a court order, search warrant, or subpoena); (2) to fulfill requests by government agencies, such as law enforcement authorities; (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; or (4) to enforce our policies, or protect rights, property, or safety. We may cooperate with law enforcement authorities in the investigation and prosecution of violations of our policies, behavior that is harmful to other visitors, or is illegal.
We reserve the right to transfer any information we obtain through the Site in the event we sell or transfer all or a portion of our business or assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction, including negotiations of such transactions).

Social Features

Certain functionality on the Site is specifically designed to permit interactions that you initiate between the Site and third-party websites or services, including third party social networks (“Social Features”). Examples of Social Features include enabling you to transmit content to the Site from your account on a third-party website or service or to “like” or “share” Site content to other websites or services.
If you choose to use Social Features, information you post or provide access to may be publicly displayed on the Site or by the provider of the Social Feature that you use. Similarly, if you post information on a third-party platform that references the Site (e.g., by using a hashtag associated with Yawgoo in a tweet or status update), your post may be published on the Site in accordance with the terms of the third-party website or service. Also, both Yawgoo and the third party may have access to certain information about you and your use of the Site and the third-party site or service.
The information we collect in connection with Social Features is subject to this Privacy Policy. The information collected and stored by the third parties remains subject to those third parties’ privacy practices, including whether the third parties continue to share information with us, the types of information shared, and your choices with regard to what is visible to others on those third-party websites or services.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Although Yawgoo uses reasonable efforts to help protect your information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Site.
Children’s Privacy

This Site is not intended for, nor targeted to, children under the age of thirteen (13). We do not knowingly collect any personal information from children under the age of 13 and if we learn that we have received information from a user under the age of 13, we will delete this information in accordance with applicable law.
Information For Users Outside the United States We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Site or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. as described in this Privacy Policy. Please note that the data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.
Your Choices You can opt out of receiving promotional email communications from us at any time by following the instructions provided in those communications or by emailing us at help@yawgoo.com. Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about our ongoing business relations.
Many web browsers provide options to allow you to stop accepting new cookies, or to disable existing cookies. Please be aware that if you disable the cookies on your computer, you may not be able to use certain features of this Site or other websites, and disabling cookies may invalidate opt outs that rely on cookies to function. Also, these cookie-disabling options may not be effective in all cases, or may be effective with respect to one type of browser or service, but not another.
Links to Other Websites and Services For your convenience and information, we may provide links to other websites or online locations on this Site. Those linked websites may be operated by unaffiliated entities and may have their own privacy policies or notices. This Privacy Policy does not apply to those websites, so we encourage you to learn about their privacy practices by reviewing the privacy policies posted on those sites. We are not responsible for the content or privacy practices of websites that we do not control.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Policy. We encourage you to review this Policy whenever you visit the Site to stay informed about our information practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Yawgoo Valley
160 Yawgoo Valley Rd
Exeter, RI 02822
help@yawgoo.com

LOST & FOUND

Items left unattended may be stolen or taken by mistake. Yawgoo is not responsible for any lost, forgotten, stolen or damaged property. You may file a lost item report in the main office or file a complaint with the RI State Police in the case of stolen items. If you believe you have left behind an item, complete our lost & found form. In the event an article is lost during a ride, Yawgoo Valley will not suspend operations or attempt to retrieve the article until the area is closed. Any items that are retrieved will be kept at Lost and Found for 14 days.

ALCOHOL

No outside alcohol permitted. Alcohol must be purchased on the premises and consumption of alcohol is limited to certain areas. Excessive consumption of alcohol is cause for removal from the premises without a refund.

SMOKING & VAPING

We ask that our guests refrain from smoking or vaping ANY substance within 25 feet of any public structure, in lift lines, gathering areas, parking lot, or while riding a chair or tow lift.

DRUGS & ILLEGAL SUBSTANCES

Drugs & Illegal substances not permitted on the premises.

Payment is due in full at time of purchase.

All Season Passholders must submit a waiver and photo prior to pass pick up.

TERMS OF PURCHASE

Applicant(s) will be issued a Yawgoo Valley Ski Area Season Snow Pass (hereafter “Pass”) upon presentation of a valid ID/proof of age and payment in full. Passes are not transferable and not refundable. In all cases, your Pass privileges expire at the close of operations in March.

Applicant(s) agree to (a) visibly display the Pass when moving past the fenced ski boundary, boarding lifts and/or accessing trails; (b) present the Pass to any Yawgoo Valley Ski Area representative upon request; and (c) refrain from reckless skiing, riding or participating in conduct that is not consistent with safe and prudent skiing/snowboarding, violates “Your Responsibility Code,” “Park Smart” terrain park rules, the law, or for inappropriate, disruptive or reckless behavior acknowledging that the Pass may thereafter be revoked without refund.

Purchase of Season Pass grants access to the fenced ski boundary during operating hours.

Purchase of Season Pass does not grant access to Snow Tubing, Lessons, Rental Equipment, or any other activities.

MISPLACED, FORGOTTEN OR STOLEN PASSES: 

Lost or stolen passes must be reported immediately to the Ticket Office (help@yawgoo.com). There will be a replacement fee of $75.00. Passes that are lost or stolen and NOT reported immediately will be handled in the same manner as a misused pass.

Damaged passes with less than 2/3 of pass remaining will be replaced free of charge. You must bring at least 2/3 of your damaged pass to the Ticket Office for replacement.

If you forget your Pass, you may purchase a half-price in-person daily snow pass for the session you plan to ski or ride (valid two times during the season).  No exceptions.  Yawgoo Valley will not issue free daily snow passes. Any other daily snow passes may be purchased at full in-person prices.

MISUSED PASS:

Individuals who misuse Pass privileges shall be subject to Pass revocation without refund and in some cases may be subject to criminal charges under the Law invalidate the Pass.

Misrepresenting a lost, stolen or forgotten pass or allowing your Pass or the half-price in-person daily snow pass to be used by others is theft of services.

Individuals that misuse their pass, operate recklessly, ski out-of-bounds or in an otherwise unsafe or inappropriate manner as determined by area management shall be subject to Pass revocation without refund and in some cases may be subject to criminal charges under the Law.

Those who have misused their Pass may not be eligible for a Season Pass during this or future seasons.

Area Management will call the parent of any child under the age of 18 for infractions and/or behavior problems. In the event a parent/guardian cannot be reached the Rhode Island State Police will be brought in to mediate.

Any of the following violations may be grounds for total and immediate revocation of lift privileges without any refunds (list is not inclusive and is subject to change):

• Skiing or snowboarding too fast or recklessly as to endanger others.
• Disregarding all posted signs.
• Skiing or snowboarding beyond Closed Area signs or beyond Area Boundary markings.
• Leaving the scene of an accident in which you are involved.
• Jumping out of lift chairs.
• Engaging in abusive or rude language and/or behavior.
• Any other activities that the Yawgoo staff deem inappropriate or unsafe. Area staff members are instructed to notify management of any behavior that compromises the safety and/or comfort of any patron, including but not limited to horseplay, offensive language, littering, loitering and vandalism.

In general, Yawgoo Valley will issue one warning before Season Pass is revoked without refund.

REFUNDS:

If for medical reasons, a Pass Holder requests a refund, it will be pro-rated for the first 20 days of ski area operation. A doctor’s note is required. Submit request via email (help@yawgoo.com)

When twenty days of operations are reached, there will be no refunds, including medical reasons.

SEASON PASS REFUND/SICK POLICY:

We ask that you stay off property if you are sick. In the event of a season-ending injury or illness that prevents you from utilizing your Pass for the remainder of the season, we will issue a pro-rated refund up to the first 20 days of operations. After the first 20 days of the operating season, no refunds will be available.

FREEDOM PASS:

Yawgoo Valley Season Pass is also a Freedom Pass. Freedom Pass grants passholder Three (3) visits to each partner resort. Partner resort terms, conditions, policies may apply. Freedom Pass partner list is subject to change without notice. Freedom Pass is not transferable.

Please visit SkiFreedomPass.com and review the resort's policies that you intend to visit.

SEASON PASSHOLDER RESPONSIBILITIES

The Pass Holder assumes responsibility for maintaining control at all times while engaging in the activity and for reading, understanding, and complying with all signage, including instructions on the use of lifts. Participant must have the physical dexterity and knowledge to safely load, ride and unload the lifts. I understand that a minor/child/infant may use the ski lifts without an adult present or may ride the ski lifts with non-employee guests. I further understand that snowmobiles, snowmaking equipment, snow-grooming equipment or other area equipment may be encountered at any time on or off trail.

HOURS OF OPERATION:

Season Pass allows unlimited use within hours of operation.

Mondays, Tuesdays, Wednesdays, & Thursdays: 3pm-8pm

Fridays: 10am-8pm

Saturdays: 9am -4pm, 5pm-8pm

Sundays: 9am-4pm

All projected hours and sessions are subject to change without notice based on weather, conditions, or as deemed necessary by area management for safety considerations or to preserve conditions.

Hours of operation may vary. Hours will vary over Christmas Vacation week, MLK Jr. Day and President's Day/Vacation week.

Hours of operations are updated daily on yawgoo.com

All lifts close promptly at the end of posted hours of operation.

Special events may be subject to separate daily snow pass purchase.

ADDITIONAL POLICIES

Yawgoo Valley is not responsible for any lost, stolen, misplaced items or equipment.

During certain periods, terrain features including but not limited to rails, boxes, jumps, & tubes will be closed for all guests. It is at the discretion of area management & Ski Patrol for opening/closing of any features. Considerations are but not limited to area conditions and lesson programs.

Those under the age of 21 will not be permitted in “The Max” Restaurant + Bar after 4 p.m., unless accompanied by a parent/guardian.

AERIAL DRONES are not permitted.

Uphill traffic is not permitted.

Baby carriers are not permitted within the fenced ski boundary.

Proper Ski & Snowboard Equipment is required:

• Devices must have a locking binding system and/or a leash or other retention devices, as well as full metal edges on the sliding surface.
• Snow Skates, Snow Decks, Snow Bikes, Ski Trikes, Snow scooters, Snowshoes, Plastic Snowboards, Sleds, Tubes, Toboggans ARE NOT PERMITTED. This list is not inclusive and subject to change at any time.

UNDER 18 PASSHOLDER

By signing this agreement, I grant Yawgoo Valley Ski Area and its employees and/or agents permission to act in my stead in the event that my child is injured and/or requires medical attention, and my consent to and/or provide such care.

There are times that the area may close due to power outages or inclement weather. It is important that a parent/guardian is reachable for pick up.

I understand that a minor child may use the ski lifts without an adult present or may ride the ski lifts with non-employee guests.

Area Management will call the parent of any child under the age of 18 for infractions and/or behavior problems. In the event a parent/guardian cannot be reached the Rhode Island State Police will be brought in to mediate.

RESORT POLICES

Yawgoo Valley resort polices include items listed within this document, policies on yawgoo.com and posted area signage. Policies are subject to change throughout the season without updating this agreement by area management.

PROPER SKI & SNOWBOARD EQUIPMENT

All skis and snowboards must have metal edges with locking bindings. All snowboards must have only one foot strapped in when using aerial tramways.

Note: Snow skates, snow decks, snow bikes, ski trikes, snow scooters, snowshoes, plastic snowboards, sleds, tubes, toboggans are not permitted at Yawgoo Valley.  This list is subject to change at any time without notice.

All Private Lessons at Yawgoo Valley must be booked and purchased through Yawgoo Valley.

Yawgoo Valley is a PSIA and AASI school. Our instructors are training to specific set of standards.

Any person providing or receiving paid lessons not associated with Yawgoo Valley's Snow Sports School will be asked to cease lesson or leave the area. Yawgoo Valley reserves the right to ask guests to leave without refund.

This policy is due to industry standard.

CANCELATION POLICY

Customer cancellations due to illness will be refunded minus a $50 fee. Notify help@yawgoo.com no later than 12 hours prior to lesson.

No-Shows will not receive a refund.

HELMETS

Helmets are not required, but we encourage their use. Helmets are available for purchase in our Pro Shop.  At this time, we do not rent helmets.

SKI & SNOWBOARD EQUIPMENT RENTALS

All renters must be 18 years or older and provide a valid Photo ID to rent. Helmets are NOT available for rent nor are they required at Yawgoo Valley. If a parent/guardian cannot be present, they may complete the Unaccompanied Minor Form found online and via QR Code at the Ticket Office.

Under 18: Must be 18 years or older to rent equipment. A Parent may sign a digital release if not present.

Toddler 5 & Under: All 5 & Under passes must be purchased with an adult pass. 

PEDESTRIAN TRAFFIC ON TRAILS

All guests must have a valid snow pass to move past the fenced ski boundary.

All guests using trails and/or lifts are required to obtain one of the following: season pass, daily snow pass, or be participating in a Yawgoo Valley Sanctioned Lesson. Pursuant to RIGL 41-8-2 h Pedestrian (FOOT) Traffic of any kind is not permitted on any trails. This includes the beginner rope tow and "flat" areas.

INCLEMENT WEATHER

In case of inclement weather or events beyond our control, Yawgoo Valley may shut down the lifts and/or close the hill during operation. No refunds will be given.

If the area is closed prior to opening, the Ticket Office will issue a refund to the card on file.

AERIAL DRONES

For guests, employees, and resort property, as well as concerns for individual privacy, YVSA prohibits the operation or use of unmanned aerial systems, or drones, by the general public – including recreational users and hobbyists – without the prior written authorization from the Resort. This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the Resort’s boundaries. This prohibition on drone operations or use extends to any drones launched or operated from Resort property. Please contact our Risk Management/Safety department if you have any questions or if you seek prior authorization to operate any aerial drones.

Any authorized operation of aerial drones from resort property may be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, as well as those policies separately established by the Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. Any violation of this policy may involve suspension of your skiing or snowboarding privileges, or the revocation of your pass, as well as confiscation of any drone equipment, and may subject violators to any damages, including, but not limited to, damages for violations of privacy and/or physical or personal injuries or property damage, as well as regulatory fines and legal fees.

WATER PARK POLICIES

By entering this property, you agree to comply with all resort policies. Management reserves the right to determine the occurrence of trespassing or any other misconduct as well as involve any necessary law enforcement for the safety and security of its customers, employees, facilities, & equipment. Resort management reserves the right to close the resort due to inclement weather or hazardous conditions without notice. Yawgoo Valley is a family facility. Foul language and unruly behavior will not be tolerated. Running, spitting, or throwing objects is not permitted. Park management reserves the right to ask guests who violate policy to leave the water park without a refund.

Entrance is revocable by management if a guest engages in improper conduct or commits an act which may endanger themselves, or others. In general, Yawgoo Valley will issue one warning before access will be confiscated without refund and/or or deny services. Management will call the parent of any child under the age of 18 for infractions and/or behavior problems. In the event a parent/guardian cannot be reached the RI State Police will be brought in to mediate.

GENERAL PARK RULES:

Pool Is Open 11:00am – 4:00 Pm Daily – Weather Permitting.

A Ticket IS REQUIRED FOR EVERY GUEST Entering the gated pool area, And Every ticket Holder Assumes All Risks and Liability.

• We Do Not Discount, Refund, Or Issue Credits Should You Miss A Portion of Your Reserved Session, Or If You Cannot Attend Your Reserved Session.

• Swim & Slide At Your Own Risk.
• No Smoking Or Illegal Substances.
• No Animals Or Pets Except For Service Animals As Defined By The ADA.
• No One Should Swim Alone.
• No Coolers, Outside Food, Alcohol or, Drinks, Grills, Tents, Pinatas Allowed.
• No One Under The Age Of 18 Permitted Unless Accompanied By An Adult.
• ALL Children And Any Non-Swimmers Must Be Within Guardian Reach AT ALL TIMES.
• We Are Not Responsible For Lost, Stolen, Or Damaged Belongings.
• No Person With or Suspected of Having a Communicable Disease Which Could Be Transmitted Through the Use of the Pool, open lesion, blister, rash, or cut Shall be permitted from pool use
• Any Person Who Currently Has Or Has Had Diarrhea Within The Prior Two Weeks Is Prohibited from Entering the Facility.
• Spitting, Spouting Water From The Mouth, Or Blowing The Nose In The Pool Is Prohibited.
• Hyperventilation or extended breath holding activities are prohibited.
• Running, boisterous, or rough play in the Aquatic Venue and in surrounding areas is prohibited.
• Animals in the Aquatic Facility, except for service animals as defined by the ADA are prohibited.
• Any Person Using A Public Pool Must Take A Cleansing Shower Before Entering The Pool Enclosure.
• Food and drink within the gated pool area is prohibited.
• Use outside of operating hours is prohibited.
• Drones Are Prohibited.

POOL RULES:

• No Diving, Spinning into the pool, Flipping, or belly flopping.
• No Running, Horseplay Or Boisterous Activity.
• No Hyperventilation/Extended-Breath Activities Or Games.
• No Food, Drink, Or Glass In The gated Pool Area.

SLIDE RULES:

• Follow Instructions Of The Waterslide Attendant.

All Sliders Must Ride Independently – Single rider only.

• Maintain proper riding position.

Lie on your back the entire ride, feet first, Cross arms over chest, Cross ankles,       Hold Position for Entire Ride, Do not sit up.

Keep Feet up When Landing in the Pool

Keep Hands & Feet Inside The Waterslide At ALL Times.

• No Tubes, Mats, Or Other Floats Permitted While Riding The Waterslide.
• Personal flotation devices are permitted for weaker swimmers, but shall not be provided.
• Do Not Attempt To Sit up. Stop, Slow Down, Spin, Or Steer While Riding The Waterslide.
• Eyeglasses Are Permitted With A Safety Strap.
• No Diving Or Jumping into or out of the Waterslide.
• No Headfirst Or Turning Around On The Waterslide.
• Exit The Slide Pool Immediately.
• Manufacturer’s Recommended Weight Limit: 175lbs Per Single Rider.
• Manufacturer’s Recommended Minimum Rider Height: 48”
• Do Not Wear Jewelry, Loose Clothing, Accessories, Or Clothing With Metal Or Plastic Pieces That May Scratch The Slide.
• No Water Shoes Or Footwear On The Water Slide.
• Riders Must Be In Good Health. Elderly Persons, Those Suffering From Heart Disease, High Blood Pressure, Epilepsy, Or Using Prescription Medication Should Consult A Physician Before Using Slides. Individuals With Medical Conditions Including, But Not Limited To, Pregnancy, Heart, Or Back Problems SHOULD NOT RIDE.

Please Note: Slides can close as early 15 minutes prior to ticket session ending to allow ample time for one final slide by session end. The pool will remain open until session end.

CHILD SUPERVISION

The water area is completely gated, but all parents/guardians at the park are expected to supervise their child/children at all times.  Families/group/parties are encouraged to select a meeting place, in case any member(s) of the group become separated. Lost children should be reported to a lifeguard to assist you in finding your child. Please note that we do not currently have a park-wide paging system.

POOL TOYS

At this time floats, toys, noodles, tubes, etc. are not permitted with the exception of personal flotation devices for weaker swimmers. Flotation devices are not provided.

HEIGHT AND WEIGHT RECOMENDATIONS – 48 INCHES AND 175 POUNDS

The manufacturer recommends a minimum height of 48 inches.  Participation of riders below that height is not recommended.

Our slides drop into a 3-foot splash pool and a user weight limit of 175 pounds is recommended due to the increase in speed with weight, and the accompanying increase of risk of injury.  Participation of riders above that weight limit is not recommended.

Riders are expected to abide by these recommendations.  Those who do not meet the height recommendation, and those who exceed the weight recommendation, use the slide at their own risk.

HEALTH CONDITIONS

Riders Must Be In Good Health. Elderly Persons, Those Suffering From Heart Disease, High Blood Pressure, Epilepsy, Or Using Prescription Medication Should Consult A Physician Before Using Slides. Individuals With Medical Conditions Including, But Not Limited To, Pregnancy, Heart, Or Back Problems SHOULD NOT RIDE.

GENERAL DRESS CODE

Clothing should be properly fitting and shall not indecently expose parts of the body, be transparent, or display obscene or offensive pictures or slogans.

WATER PARK DRESS CODE

• For the health and safety of all guests, appropriate swimwear must always be worn when using the water park.
• Swimwear should be properly fitting and shall not indecently expose parts of the body, be transparent, or display obscene or offensive pictures or slogans.
• Swim attire with metal rivets or ornamentation, buttons, or zippers will not be permitted.
• Babies, toddlers, and other diaper-wearing individuals are required to wear approved swim diapers when entering any pool or water attraction. Swim diapers are not available at the park for purchase.
• Wearing sunglasses or prescription lenses without a safety strap is not permitted when riding water attractions.

• Due to the nature of all rides and the potential for injury caused by loose articles, unsecured cameras, cell phones, or any recording devices are not permitted on rides.
• Management reserves the right to enforce these policies and in the event that a patron refuses to comply (e.g., by not removing or reversing the offending item, etc.), the patron will be asked to leave the water park and will be issued a full refund.

Yawgoo Valley Ski Area & Water Park is faithful to providing a website that is as accessible as we are. We are in the process of using best efforts to implement the recommendations of the Web Content Accessibility Guidelines (WCAG) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C). There is no single definitive test of conformance to Level AA of the WCAG but we have used a variety of methods for assessing our accessibility, not limited to but including physical tests using screen readers and keyboard only. If you find a part of the site that you feel does not conform to Level AA of the WCAG or are having difficulty getting the information you need, please use one of the methods below to let us know so that we can rectify it.

• Contact us by phone at (833) 875-5479
• Contact us via our Contact form.
• Contact us via email: help@yawgoo.com

Furthermore

• Yawgoo Valley Ski Area & Water Park is striving to make every page accessible to users but cannot guarantee that every page conforms to WCAG 2.0 Level AA.
  • Some pages have partial conformance due to the use of 3rd party vendors. As such Yawgoo Valley Ski Area & Water Park does not claim full site-wide Conformance, instead of a partial conformance, as defined by WCAG Level AA 2.0. Valley Ski Area & Water Park cannot ensure the conformance of crucial third-party plug-ins and widgets.
  • Our conformance claims only extend to pages within the http://www.yawgoo.com domain.
  • Yawgoo Valley Ski Area & Water Park has used WCAG guidelines for conformance as suggested by the Department of Justice. Though some of the conformance found in WCAG conforms with 508 Compliance, we are not 508 Compliant.
  • Yawgoo Valley Ski Area & Water Park chose to use WCAG for conformance because they are determined by the W3C, the consortium that makes the guidelines for the Internet, worldwide.
  • We are in the process of converting our PDFs to conformant versions. If you find one that does not conform or is not readable, please contact us so we may send you the information in a format that works for you.
  • Yawgoo Valley Ski Area & Water Park uses automated testing as a baseline for conformance but understands W3C's position that "(t)here is as yet no tool that can perform a completely automatic assessment on the checkpoints in the guidelines, and fully automatic testing may remain difficult or impossible".

WEBSITE ERRORS, INACCURACIES, & OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders or reservations if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order or reservation).