GENERAL PROGRAM POLICES

 

PROGRAM ENROLLMENT

Returning Students must submit a digital re-enrollment form AND attend an in-person enrollment appointment. Enrollment is not final until payment is submitted in full at in-person appointment.

 

New Students must submit a digital waitlist form AND attend an in-person enrollment appointment. Enrollment is not final until payment is submitted in full at in-person appointment.

 

REFUND POLICY

All registration payments are non-refundable. Registrations cannot be transferred to another student. Program day cannot be changed once payment is complete.

 

SCHEDULE

All lessons will begin on their respective day starting Saturday January 2nd, 2027. Classes will be held once weekly for 5 consecutive weeks. Postponed classes may be delayed 1-3 additional weeks (or more). Yawgoo Valley will not issue any credits should students be unable to attend postponed classes.

 

ABSENT/ILLNESS POLICY

Yawgoo Valley is not responsible for missed classes by the student for any reason. No refunds, credits, or make-ups will be offered for personal absences.

 

CHAIRLIFT RIDING

Chairlift riding classes will NOT be offered for students aged 3 & 4 (Kinder). Ages 5 & 6 (Mini) may have only opportunities to use the chairlift. Should your child have intermediate or advanced experience at this age level, you are encouraged to reach out to a Snowsports representative at enrollment or take a private lessons.

Students may ride the chairlift with someone outside of their class.

 

HELMETS

Helmets for purchase will be available in the Pro Shop starting in November while available.  Yawgoo Valley does not rent helmets and they are not included in any rental equipment package. Visit our website for Pro Shop hours. Helmets are not required, but their use is encouraged. Find more safety information here.

 

SAFETY

It is the responsibility of each individual to maintain one’s own safety by following the Responsibility Code. Find more safety information here.

 

DAILY SNOW PASS

Daily Snow Passes (Lift Tickets) are not included in program purchase. In order to practice before or after the lesson students may purchase a Daily Snow Pass (Lift Ticket) at a discounted price on the lesson day or purchase a Season Pass online

 

PROGRAM RENTAL EQUIPMENT

Rental equipment is only available on your lesson day and must be returned after each lesson (5 occurrences of use). This equipment may be used before or after the lesson (with the purchase of a Daily Snow Pass).

Students not fitted within the dates provided by Yawgoo Valley for Program Enrollment, will not be offered the program rate, but a daily rental rate ($35).

Program Rental Equipment is first-come first-serve due to limited stock.

Families who choose to rent then upgrade to a Pro Shop Lease will be credited the amount paid for the Program Rental.

Program Rental Equipment cancelled after December 12, 2026 is non-refundable. Equipment payments cannot be transferred to another student.

 

 

INCLEMENT WEATHER & MAKEUP POLICY

Yawgoo Valley is a weather-dependent facility, relying solely on our own snow-making capabilities and natural snowfall.  Yawgoo Valley reserve the right to cancel/postpone lessons as deemed necessary by management for the safety of guests and staff, non-ideal snow conditions or excessive inclement weather.  Yawgoo Valley also reserves the right to extend program lessons through holiday periods as well as through the month of March if necessary to complete the classes.

 

In the event of Program postponement, students will be notified via email. Visit the Operations Report for daily operational updates.

 

 

CLASS REQUESTS

The success of our programs is built on creating groups of a similar age and ability.  Class times are determined by age and level. These determinations are made by Snow Sports School Supervisors. Snow Sports cannot guarantee any special requests for lesson placements.

INSTRUCTOR CONSISTENCY

Yawgoo Valley will attempt to ensure instructor consistency; however, an alternative instructor may be assigned to classes at any time.

 

TARDINESS POLICY

Yawgoo Valley is not responsible for late arrivals to class. No refunds, credits, or make-ups will be offered for any missed portions of the class.

Should you arrive late, staff will do their best to connect the student with their group in a timely fashion, however, this may take additional time if the group is on the chairlift. Please do your best to arrive early to ensure your student gets the most out of their experience.

 

ACCURATE INFORMATION

Yawgoo Valley is not responsible for changed emails or emails sent to spam or junk folders. Please check all inboxes.

 

Knowingly misrepresenting your child’s age or ability does a disservice to all program participants: your child, other children and your child’s instructor.  If there is reason to suspect a misrepresented date of birth or experience level, your student may be subject to removal from the program without refund.