• Reservations will be accepted online ONLY.  We are unable to accommodate your reservation by phone or in-person. 
• Private lessons are available for students as young as 3 all the way through adults for all experience levels, however, it is recommended that all participants in a lesson be of similar experience as the lesson will be geared to the learning ability of the youngest and/or least experienced student. 

ARRIVAL

Please arrive AT LEAST 45 minutes ahead of your lesson in order to check-in, allow time for the rental fitting/building process, get settled and find your instructor.

CHECK IN-PROCESS 

1. Private Lesson Desk - Check in with a Snow Sports representative to receive lesson assigned meeting station number and sign the participation waiver. 
2. Rentals - Submit your rental request online (link in confirmation email). Your equipment will be pre-built with the student’s name written on the name tag on the tip of the equipment. Collect the equipment, proceed to the outside seating area and try on the boots! A Snow Sports representative can assist as needed. 

Please do not boot up, get dressed, or leave personal items in the Rental Shop.

1. Lesson – Meet your instructor at the assigned station number. Enjoy your lesson!

In the event of Ski Area closure you will be notified via purchasing email and your payment will be refunded. We rely heavily on the weather so we encourage you to review your emails and visit yawgoo.com prior to departing for lesson.

• Curriculum will be based on the student or student(s) overall experience and goals.
• First time skiers and riders will receive a 10-15 minute required introduction to the basics of equipment, skier responsibilities, and safety rules which will count towards the 60 minutes.

MULTI-STUDENT LESSONS

• A maximum of 5 students are allowed per instructor. For groups of 3 or more students, all participants must be 7 years of age or older. We ask that you reserve a separate instructor for multiple children under the age of 7.
• The lesson will only progress as fast or slow as the youngest or lowest ability level in the group. We strongly recommend that students be within reasonable age and experience of each other so everyone gets the best experience.
• Skills and strength aren't achieved overnight. Students that have never experienced a snow sport may be intimidated when paired with those who have experience. Students with experience often become bored when paired with students just starting out.  We will do our best to teach everyone in the group to ensure a fun & educational experience.

• A lift ticket is NOT included or required during your lesson.
• Private Lesson students are offered a 50% off discount on Daily Snow Passes.
• Tickets may be purchased at any time during the session at the ticket window.
• Discounted ticket session rate is offered only to participants in a private lesson on the day of the lesson and only within the session that the lesson occurs. 

• Rental equipment is provided for use during the lesson for each student, complimentary.
• There are no discounts should rental equipment not be needed.
• Please allow 30-45 minutes for the rental fitting & building process.
• A rental equipment form must be completed every lesson. Submit your rental request online (link in confirmation email). This equipment will be pre-built with student’s name.
• What is included in the rental? A rental set includes either ski, ski boots, and ski poles or snowboard and snowboard boots. Poles are completely optional and typically not recommended for beginners – especially in lessons.
• We DO NOT rent or require helmets.  Helmets for purchase in the Pro Shop while supplies last.
• Advanced fittings are not available for private lessons, fittings can be completed on day-of lesson only.

• Customer cancellations due to illness will be refunded minus a $50 fee. Notify help@yawgoo.com no later than 12 hours prior to lesson with doctor’s note.
• No-Shows will not receive a refund.
• Cancellations are only considered via email to help@yawgoo.com.

We will do our best to accommodate any lessons that have a specific instructor request but due to many variables beyond our control, we cannot guarantee any specific instructor.

• Payment is required in full online upon reservation. We accept all major credit cards and Yawgoo Valley Gift Cards. For gift cards, follow prompts to redeem your value in the shopping cart before checking out.
• If you are unable to redeem your gift card, we recommend you pay with your credit card and bring the gift card to your reservation. We can apply a refund to your credit card in the amount of the gift card (up to the value of the lesson).
• The lesson fee includes 60-minute instruction and rental equipment for each student for that lesson only.
• Rates are per lesson not per student.
• There are no refunds. If an error at the time of booking occurs, a $50.00 fee will be charged to the card on file, if that change can be accommodated.
• Cancellations are only considered via email to help@yawgoo.com.
• If the Ski Area closes due to weather related issues, we will refund to your original form of payment immediately and you will need to re-book your lesson online.

• All Private Lessons at Yawgoo Valley must be booked and purchased through Yawgoo Valley.
• Yawgoo Valley is a PSIA and AASI school. Our instructors are trained in specific set of standards.
• Any person providing or receiving paid lessons not associated with Yawgoo Valley's Snow Sports School will be asked to cease lesson or leave the area. Yawgoo Valley reserves the right to ask guests to leave without a refund. This policy is industry standard.