Lessons may be rescheduled when canceled no later than 6 pm the day prior to your lesson by calling 401.294.3802 ext. 112. If a representative does not answer please include your lesson date, time, student name(s) and a day/time you wish to reschedule to. Exceptions: If we are forced to close due to inclement weather we will reschedule or issue a full refund. If the student is sick or injured a full refund will be issued with a physician's note.
We do not cancel classes for winter weather conditions, including wind, snow, light rain or below freezing temperatures. Notifications of closure will be made on our website here by 7:30 am that day. If we are open, all scheduled lessons will be held unless otherwise specified. Lessons canceled by us may be refunded or rescheduled to another day/time.
Please arrive 20-30 minutes early and check in for your lesson at the ticket window. Private lessons do not include a lift ticket or rental equipment. Lift tickets are not required during your lesson; a discounted lift ticket option is available for students on the day of their lesson only, to purchase please visit the ticket window. All lesson participants will need to sign a snow sports release waiver. Waivers are available when you purchase a group or private lesson at the ticket window or you may download it prior to your arrival HERE.
Due to an increase in no-call/no-show reservations, we are implementing a $25 fee to rebook lessons after a no-show to a scheduled appointment. Lessons can ALWAYS be cancelled up to 6pm the night before either by email or call. This does not apply to closings to inclement weather.